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Showing posts from November 26, 2017

City to Implement Steps to Improve Customer Interaction for City Permitting

Mayor Levar M. Stoney today announced the city is implementing a series of steps to improve customer interaction with permitting in the City of Richmond. In a letter sent to stakeholders on November 28, the mayor addressed changes coming to the city’s permit center located in Room 110 at City Hall.

“After hearing from many relating to their experience applying for and receiving permits from Room 110, we are changing how these matters are handled here at City Hall,” said Mayor Stoney. “We are committed to making the process of getting a permit less time-consuming, and more customer-friendly and efficient, and will take full advantage of the technology we have available to make it easier to conduct business with the City of Richmond.”
The following steps will be implemented on December 1, 2017:
Better office hours
The Permit Center will now be open 7:30 a.m. - 4 p.m. (Monday - ­Friday), which previously operated from 8 a.m. - 5 p.m. This will allow customers to come in earlier and get their…

Mayor Stoney Begins Series of Teacher Recruitment Visits for Richmond Public Schools

Mayor Levar M. Stoney has begun a series of recruitment visits to Virginia’s colleges and universities as part of an effort to encourage students and prospective graduates to begin their careers by teaching in Richmond Public Schools.


On Tuesday, the mayor visited Virginia State University, where he spoke with more than 200 students on the benefits of a teaching career and living in Richmond. 
The Mayor’s outreach is a joint effort in collaboration with RPS to help close the teacher vacancy gap in RPS by tapping the talent of the state’s higher education system. 
“Good students are the product of good teachers, and we want the very best for our schools,” said Mayor Stoney. “Our students deserve nothing less, and our top-rated colleges and universities have the talent that can make a difference in the lives of our children and take our city to the next level.”
Over the next five months, the mayor will make recruiting visits to college campuses throughout the Commonwealth of Virginia. His n…

Mayor Stoney Releases Update on Recommendations of the VCU Performance Review

Mayor Levar Stoney today released a detailed update on steps his Administration has taken to address the findings and recommendations of the VCU Performance Review, conducted in May 2017.

The update is contained in the 25-page report foundhere. The report provides a summary of the Administration’s efforts both to reform and improve the functioning of government and to build One Richmond. The report also contains summary recommendations developed by an interagency Cross Functional Team, consisting of employees from numerous different departments who examined issues concerning improving communications and processes within the organization. Finally, the report summarizes progress on key priorities of the Stoney Administration and identifies an action plan for the next three months leading into presentation of the FY 2019 and FY 2020 budget in March 2018.

As part of that action plan, Mayor Stoney today announced his intention to create a Performance Management and Change unit based within t…