City Redesigns and Improves

The city of Richmond has officially launched a new, redesigned city website at The objective of the new website is to maximize a visitor's online experience when navigating, researching and conducting business on the city site.

"This new website provides clearer navigation and greater accessibility for city residents and visitors," said Mayor Dwight C. Jones. "We ensured efficiency in constructing the new site by utilizing internal resources and undertaking the complete redesign in house with the talents of our Department of Information Technology."

The new website provides maps, directions, and a street level view to every city owned address through an internally developed mapping application. Other amenities of the website include a city event and meeting calendar as well as real-time traffic accident mapping for Richmond, Chesterfield and Henrico. The city also uses the website to embrace social media platforms such as Blogger, Facebook, and Twitter.

The redesign was completed through a collaborative effort between the Office of the Press Secretary, Department of Information Technology, and public information officers from the departments of Parks, Recreation and Community Facilities, Fire, Police, Public Utilities, and Public Works. he city utilized additional cost saving measures in creating the website by using open source and free services such as Google Search, Google Calendar, Google Street View, Bing Maps, and JQuery.

Other recent city of Richmond technological advances have resulted in several national awards which include:

  • Winner of American City & County Magazine’s 2009 Crown Community Excellence Award for Innovation in Local Government
  • Winner of the 2009 Governor’s Technology Award for Innovation in Local Government
  • Winner of the IJIS (Integrating Justice Information Systems) Institutes’ Innovation Award
  • Winner of two 2009 Digital Government Achievement Awards sponsored by the Center for Digital Government for the External Alarm Interface Project and Payee Match Positive Pay Project
  • 10th place in the Digital Cities Survey sponsored by the Center for Digital Government